Best Practice Case Study: Biometric Attendance System for Human Resource for Health

Abstract

This case study explores the implementation of a biometric tracking system to enhance health worker productivity in Gombe State, Nigeria. The desire for efficient and accountable public service delivery has been a critical priority for many governments worldwide. In their search for innovative solutions that can turn around the civil service, these governments are increasingly turning to technologies and biometrics as tools to foster transformative changes as part of civil service reforms. As one such example, Gombe State, Nigeria, faced challenges in monitoring health worker productivity, leading to inefficiencies in service delivery.