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http://ngfrepository.org.ng:8080/jspui/handle/123456789/2737| Title: | TAXPAYER SERVICE CHARTER |
| Authors: | Nigeria Governors' Forum |
| Keywords: | TAXPAYER SERVICE CHARTER GUIDE INTERNAL REVENUE STATE |
| Issue Date: | 18-Jan-2020 |
| Publisher: | Nigeria Governors' Forum Publishing |
| Citation: | Nigeria Governors' Forum Secretariat (2020). A guide for State Internal Revenue Services on Developing a Taxpayer Service Charter |
| Abstract: | The service charter as a policy document adopted in the public sector; began with the Federal Government of Nigeria in July 2004 as an integral part of its service delivery reform initiative known as SERVICOM. The initiative was designed to drive customer focus and service improvements in the public service. |
| URI: | http://ngfrepository.org.ng:8080/jspui/handle/123456789/2737 |
| ISBN: | 978-978-57761-2-6 |
| Appears in Collections: | HELPDESK RESOURCE TOOLKITS |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Taxpayer Service Charter.pdf | 1.46 MB | Adobe PDF | View/Open |
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